1 reviews | Active since Aug 2014
Struggling with a claim since 17 May 2017 (02 May 2017)
Hosmed clearly indicates that they will pay ALL immunisation injections up and till 6 months if you go to Click's or DisChem.
YOUR SYSTEM was off line (02 May 2017) when I had to go for my baby's 10 week injection and I had to pay cash. Click's gave me all the relevant information to claim back form my medical aid.
First submission was done on 17 May 2017 - no correspondence. Second submission was done on 10 June 2017, after I received my Statement stating that you will not pay the consultation fee due to "Nepi Code" not submitted. I AM NOT WORRIED ABOUT THE CONSULTATION FEE - I AM CLAIMING FOR THE IMMUNISATION COSTS!!!
After NUMEROUS phone calls I still have NO answer and I have not heard back form anybody regarding this matter!! (Last Ref: ********** 77)
It is sad to go to websites like "Hallopeter" to try and get Hosmed's attention, as they DO NOT rely to ANY emails and NOBODY can help you over the phone!!
Dear Claudine
Thank you for your valuable comment.
Our CRM team will contact you shortly to obtain the necessary information to investigate the matter.
Kind regards
Hosmed - Care for Life
Dear Claudine
Thank you for your valuable comment.
Our CRM team will contact you shortly to obtain the necessary information to investigate the matter.
Kind regards
Hosmed - Care for Life
Dear Claudine
As discussed via telephone, your query has now been resolved. Thank you for allowing us this opportunity to restore our relationship with you, as we value you as our client.
Should you have any additional enquiries, please do not hesitate to contact our Call centre on ***or via e-mail: ***.
Kind regards
Hosmed - Care for Life
Dear Claudine
As discussed via telephone, your query has now been resolved. Thank you for allowing us this opportunity to restore our relationship with you, as we value you as our client.
Should you have any additional enquiries, please do not hesitate to contact our Call centre on ***or via e-mail: ***.
Kind regards
Hosmed - Care for Life