1 reviews | Active since Feb 2012
Poor Service & Incompetant
<p>It took several attempts to reverse a claim and when the claim was reversed it was still incorrectly captured.</p> <p> </p> <p>Logged an email to recapture and requested feedback via TYB enquiries and no feedback or response.</p> <p> </p> <p>I have never experienced such poor feedback and service form a service provider before.</p> <p> </p> <p>Considering moving my medical aid to a service provider who is competent</p>
Thank you for your valuable comment.
Our CRM team will contact you shortly to obtain the necessary information to investigate the matter.
Kind regards
Hosmed - Care for Life
Thank you for your valuable comment.
Our CRM team will contact you shortly to obtain the necessary information to investigate the matter.
Kind regards
Hosmed - Care for Life
Hello Silvester
As discussed via , your query has now been resolved. Thank you for allowing us this opportunity to restore our relationship with you, as we value you as our client.
Should you have any additional enquiries, please do not hesitate to contact our Callcentre on ***or via e-mail: ***.
Kind regards
Hosmed - Care for Life
Hello Silvester
As discussed via , your query has now been resolved. Thank you for allowing us this opportunity to restore our relationship with you, as we value you as our client.
Should you have any additional enquiries, please do not hesitate to contact our Callcentre on ***or via e-mail: ***.
Kind regards
Hosmed - Care for Life