RE
Raymond E

1 reviews | Active since Jul 2009

04 Mar 2019, 14:31

Poor service

Poor service. Suspended now without notice or even a phone call. Was put on highest payment without informing me. No notification was receicved to update info no mail or call.

Payments were made each month according to sallery scale. Now two months later after i called to only find out short payments was made acording to them but first it was said that no payment was received for the month.

Many stories and no resuls. No communication from them to resolve problem.

0
Replies (2)
Hosmed Medical Scheme
Hosmed Medical Scheme 's reply15 Mar 2019, 10:44
Official
 Dear Raymond, 

Thank you for your valuable comment. 

Our CRM team will contact you shortly to obtain the necessary information to investigate the matter. 

Kind regards
 Hosmed - Care for Life 

Hosmed Medical Scheme
Hosmed Medical Scheme 's reply10 Apr 2019, 14:10
Official
  Dear Raymond, 
As per the email correspondence sent, your query has now been resolved. Thank you for allowing us this opportunity to restore our relationship with you, as we value you as our client. 

Should you have any additional enquiries, please do not hesitate to contact our Call Centre on ***or via e-mail: ***. 

Kind regards, 

Hosmed - Care for Life