mL
marius L

1 reviews | Active since Jul 2018

25 Jul 2018, 08:39

Pooooooor Hosmed

Hosmed is the most useless medical scheme ever. Got more exclusions than cover. if you look for authorization for a procedure, all you hear is that it is excluded even when a doctor said it is urgent. Its a **** medical aid and have the worst untrained personnel. Think they much start at the top and get somebody competent to revise their exclusions on benefits. I pay for a service. they would rather give you a crown for your mouth but when it comes for a procedure of vital organs , that is where the exclusion comes in Finished with this medical aid and would advise everyone to do the same

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Replies (4)
Hosmed Medical Scheme
Hosmed Medical Scheme 's reply27 Jul 2018, 14:59
Official

Dear Mr De Lange,

Thank you for your valuable comment.

Our CRM team will contact you shortly to obtain the necessary information to investigate the matter.

Kind regards
Hosmed - Care for Life

Hosmed Medical Scheme
Hosmed Medical Scheme 's reply29 Aug 2018, 16:51
Official

Dear Mr De Lange,

As per email communication sent to you this afternoon, your query has now been resolved. Thank you for allowing us this opportunity to restore our relationship with you, as we value you as our client.

Should you have any additional enquiries, please do not hesitate to contact our Call centre on ***or via e-mail: ***.

Kind regards

Hosmed - Care for Life

mL
marius L's update27 Nov 2018, 17:01
Reviewer Update
Thank you dear hosmed. You gave me a call and i am still awaiting feedback from you. Its over four months and you don't reply on my mail. You are taking a doctors word for granted. He stated on his motivation the procedure is urgent. Trust me i suffer from pain. If something escalate from something you could have prevent, you must be sure to take the consequences. Regards Your member MC de lange ********** 237
mL
marius L's update27 Nov 2018, 17:17
Reviewer Update
Please get competent consultants. All consultants story differs. There is no constancy. Damn people they call it education. You take a hell of a load membership fee. Where is the results i am paying for