LD
Leone D

1 reviews | Active since Mar 2015

13 Sept 2017, 14:25

Phoned 3 times for remittance advices to be e mailed to our physiotherapy practice.

Phoned 3 times for remittance advices to be e mailed to our physiotherapy practice. NO ONE bothered to e mail it. For some reason my practice e mail is not on their system according to the customer service agents, but yet we do receive news letters etc from HOSMED ?? Pathetic Service !!!!!

0
Replies (2)
Hosmed Medical Scheme
Hosmed Medical Scheme 's reply13 Sept 2017, 14:31
Official

Dear Leone

Thank you for your valuable comment.

Our CRM team will contact you shortly to obtain the necessary information to investigate the matter.

Kind regards

Hosmed - Care for Life

Hosmed Medical Scheme
Hosmed Medical Scheme 's reply13 Sept 2017, 15:14
Official

Dear Leone

As discussed via telephone, your query has now been resolved. Thank you for allowing us this opportunity to restore our relationship with you, as we value you as our client.

Should you have any additional enquiries, please do not hesitate to contact our Call centre on ***or via e-mail: ***.

Kind regards

Hosmed - Care for Life