1 reviews | Active since Jul 2011
No feedback on Hospital Authorisation for 2 months and counting...
We are on the most expensive plan at this Medical Scheme and I have been waiting for 2 months after submitting the final documents that they asked for. Multiple phone calls later I still have no answer...it varied between 'still under revision' to 'no authorisation request logged' to 'you'll have an answer in 15 min' - which obviously never happened. What are we paying for?
Dear Carin,
Thank you for your valuable comment.
Our CRM team will contact you shortly to obtain the necessary information to investigate the matter.
Kind regards
Hosmed - Care for Life
Dear Carin,
Thank you for your valuable comment.
Our CRM team will contact you shortly to obtain the necessary information to investigate the matter.
Kind regards
Hosmed - Care for Life
Dear Carin,
As discussed via telephone, your query has now been resolved. Thank you for allowing us this opportunity to restore our relationship with you, as we value you as our client.
Should you have any additional enquiries, please do not hesitate to contact our Call centre on ***or via e-mail: ***.
Kind regards
Hosmed - Care for Life
Dear Carin,
As discussed via telephone, your query has now been resolved. Thank you for allowing us this opportunity to restore our relationship with you, as we value you as our client.
Should you have any additional enquiries, please do not hesitate to contact our Call centre on ***or via e-mail: ***.
Kind regards
Hosmed - Care for Life