Member SMS Marketing Abuse & Poor Service

<p>They have to be the worst medical aid ever. They have increased their annual subs by more than 17%, </p> <p>and have not increased/changed member benefits. In addition to which I keep getting marketing SMS.</p> <p>I tried to go on-line to stop their Marketing SMS's. Everytime I try to access I have to put in new passwords, says Password Expired! Then when I phoned their customer service number, I was told that ALL members receive their SMS's. I do not want to know about every branch opening they have especially when they are not in the province that I live in, they even make political announcements! </p>