NP
Norcia P

1 reviews | Active since Sept 2017

06 Jun 2019, 19:01

Medical Aid Suspended VIA SMS with NO OTHER COMMUNICATION

Good day

Very disappointed in Hosmed

I just received an SMS at 18:00 telling me I have been suspended by Hosmed Medical Scheme as of 1st May 2019.

This is rediculous and not the first time that this medical aid does not communicate accordingly. No call nothing. I’m still waiting to be advised why they have suspended me.

What is supposed to happen, should there be a medical emergency situation?

They have been collecting my premiums on a monthly basis with no fail?

I want my medical aid reactivated tomorrow!

SS Phahlamohlaka Membership Number : ********** 8

0
Replies (2)
Hosmed Medical Scheme
Hosmed Medical Scheme 's reply10 Jun 2019, 12:57
Official
  Dear Norcia Phahlamohlaka, 

Thank you for your valuable comment. 

Our CRM team will contact you shortly to obtain the necessary information to investigate the matter. 

Kind regards
 Hosmed - Care for Life 
NP
Norcia P's update20 Jun 2019, 11:20
Reviewer Update
Good day

Feedback please.