hosmed does not pay physiotherapy bills even when there is auth

<p>Since Hosmed has implemented the new rules that physiotherapy needs to link the hospital auth with the physio practice number, I have not been paid. Thus I ahve not been paid by Hosmed since Januray this year. We treat PMB conditions in the hospital and have request forms. We send emails through to hosmed to link the auth number with our practice number and still the account does not get paid. When I call the help desk, not one person can give the same answer and still my problems are not resolved. I do not know who to email or who to call as their left hand does not seem to know what the right hand is doing. We no longer treat Hosmed patients as this is such an issue and there is no service provided by Hosmed to resolve this problem. Even when the members call the problem does not get resolved, because Hosmed is useless stating that the physiothe****** must call when I have already done so. How many times must I email or call to have this problem resolved?!!!!!!!</p>