1 reviews | Active since Jul 2017

05 Sept 2017, 21:35

Hosmed call centre very bad

I have been calling the scheme and it's now the second week, being transferred from one consultant to another... every time I call am told to leave my number and they promise to call me back... I don't know what to do anymore.

0
Replies (3)
Hosmed Medical Scheme
Hosmed Medical Scheme 's reply06 Sept 2017, 08:07
Official

Dear Nomsa

Thank you for your valuable comment.

Our CRM team will contact you shortly to obtain the necessary information to investigate the matter.

Kind regards

Hosmed - Care for Life

Hosmed Medical Scheme
Hosmed Medical Scheme 's reply06 Sept 2017, 09:40
Official

Dear Nomsa

As discussed via telephone, your query has now been resolved. Thank you for allowing us this opportunity to restore our relationship with you, as we value you as our client.

Should you have any additional enquiries, please do not hesitate to contact our Call centre on ***or via e-mail: ***.

Kind regards

Hosmed - Care for Life

Hosmed Medical Scheme
Hosmed Medical Scheme 's reply06 Sept 2017, 09:40
Official

Dear Nomsa

As discussed via telephone, your query has now been resolved. Thank you for allowing us this opportunity to restore our relationship with you, as we value you as our client.

Should you have any additional enquiries, please do not hesitate to contact our Call centre on ***or via e-mail: ***.

Kind regards

Hosmed - Care for Life