1 reviews | Active since Oct 2016

12 Oct 2016, 14:44

Hosmed Awful!!!!

<p>I have been waiting for two months for a claim to be paid by hosmed. I have been a member of hosmed for 8 years and this is the first year I have submitted claims myself. I have never experienced such an ineffective and laborious process as I have encountered with hosmed claims.</p> <p> </p> <p>If this is not attended to I will be leaving Hosmed and I refuse to ever again recommend the company to colleagues and friends. After numerous (costly) phone calls this issue is still unresolved. I have little hope at all that this email will be read or attended to but I cannot in good conscience give up without at least attempting this one last resort. I must say though that my experience of Hosmed has been Awful and I will do whatever I can to ensure those that I care for avoid the experience I have had by not making the mistake I did of joining this scheme.</p> <p> </p> <p>They left me high and dry, without a cent in my pocket ****erally), and two kids to care for, while promising over and over that my claim was to be paid thAt Friday. How many Fridays came and went.</p> <p> </p> <p>Shocking!!!!!</p>

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Replies (2)
Hosmed Medical Scheme
Hosmed Medical Scheme 's reply08 Nov 2016, 12:25
Official

Thank you for your valuable comment.

Our CRM team will contact you shortly to obtain the necessary information to investigate the matter.

Kind regards

Hosmed - Care for Life

Hosmed Medical Scheme
Hosmed Medical Scheme 's reply08 Nov 2016, 12:27
Official

Hello Mr klopper

As discussed via email your query has now been resolved. Thank you for allowing us this opportunity to restore our relationship with you, as we value you as our client.

Should you have any additional enquiries, please do not hesitate to contact our Callcentre on ***or via e-mail: ***.

Kind regards

Hosmed - Care for Life