Hosmed

Item: Hosmed Medical Scheme
Rating: 1
Author: Felicia R

Have been with Hosmed for 18 years? My husband went for MRI scan this morning and service provider got an authorisation code, then we receive an email this afternoon to say that the savings are up and that the scheme does not cover this. Yet it is advertised on there brochure (2018) on line that they cover 2 MRI per year per member. In the 18 years we have never had an MRI it is the first time today and we are 3 members on the fund? Not good since Medscheme took it over also spoke to Medical Council and lodging a complaint

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Replies (2)

Hosmed Medical Scheme 's replyOfficial

06 Aug 2018, 11:10

Dear Felicia Ann,

Thank you for your valuable comment.

Our CRM team will contact you shortly to obtain the necessary information to investigate the matter.

Kind regards
Hosmed - Care for Life

Best regards,

Hosmed Medical Scheme 's reply06 Aug 2018, 11:10

Official

Dear Felicia Ann,

Thank you for your valuable comment.

Our CRM team will contact you shortly to obtain the necessary information to investigate the matter.

Kind regards
Hosmed - Care for Life

Best regards,

Felicia R's updateReviewer Update

30 Aug 2018, 15:58

Hi A lady called Zanele called me I cant seem to get hold of her she said she would email me and revert back to me and nothing so far, called the switchboard and they asked for surname?

Felicia R's update30 Aug 2018, 15:58

Reviewer Update

Hi A lady called Zanele called me I cant seem to get hold of her she said she would email me and revert back to me and nothing so far, called the switchboard and they asked for surname?