BD
Bennedict D

1 reviews | Active since Jun 2016

02 Apr 2019, 20:55

Horrible service

My Mom joined medical aid with you guys for more than 7 years but she dont get joy out of that.your premiums are changing without telling her sometimes you debit twice. How can you treat a pensioner like that.the best thing is to call her on ********** so she can explain the pain that she is feeling.

The sad part is that all your cosultants are rude

0
Replies (2)
Hosmed Medical Scheme
Hosmed Medical Scheme 's reply04 Apr 2019, 15:48
Official
 Dear Bennedict Ditlhake, 

Thank you for your valuable comment. 

Our CRM team will contact you shortly to obtain the necessary information to investigate the matter. 

Kind regards
 Hosmed - Care for Life 
Hosmed Medical Scheme
Hosmed Medical Scheme 's reply10 Apr 2019, 15:45
Official
  Dear Benedict, 
As per the email correspondence sent, your query has now been resolved. Thank you for allowing us this opportunity to restore our relationship with you, as we value you as our client. 

Should you have any additional enquiries, please do not hesitate to contact our Call Centre on ***or via e-mail: ***. 

Kind regards, 

Hosmed - Care for Life