Great service!

I went for an operation in October 2017, and received a hefty bill from the doctor's offices. It was my portion of the whole bill, but I didn't have the means to pay it. So, I got on the phone with Hosmed on the 24th of November, a few days after receiving the bill.

I explained my situation to the very caring and helpful call centre assistant, and they sent the claim in for re-processing. A couple of calls followed this one, and I was at the point of giving up. But after yet another call to them earlier today, I was told that they are going to pay the rest of it too! I am delighted, relieved and very impressed with the great service I've received. I cannot remember all the operators' names, but I would like to give a big thumbs up to the whole team.

Thank you, Hosmed, for providing a great service, and for having patient and helpful call centre agents. I'm glad I chose you as my medical aid service provider. Keep up the good work! And once again, THANK YOU! :)