WZ
Willem Z

1 reviews | Active since Jun 2016

26 Jul 2018, 16:47

Flat out refuses to pay claims because can fix code on their system

Have to pay R7000 a month just to have claims flat out refused because of wrong code. But Hosmed cant even get their own codes right

0
Replies (2)
Hosmed Medical Scheme
Hosmed Medical Scheme 's reply27 Jul 2018, 12:35
Official

Dear Mr Van Zyl,

Thank you for your valuable comment.

Our CRM team will contact you shortly to obtain the necessary information to investigate the matter.

Kind regards
Hosmed - Care for Life

Hosmed Medical Scheme
Hosmed Medical Scheme 's reply21 Aug 2018, 08:29
Official

Dear Mr Van Zyl,

As communicated to you via email, your query has now been resolved. Thank you for allowing us this opportunity to restore our relationship with you, as we value you as our client.

Should you have any additional enquiries, please do not hesitate to contact our Call centre on ***or via e-mail: ***.

Kind regards

Hosmed - Care for Life