1 reviews | Active since May 2017

02 May 2017, 11:40

Call center unavailable

<p>Been trying to get my Son onto the mediacal aid, calling the call centre it only states that the call centre is unavailable and sorry for the inconvenience... if you pick any other option those people tell you they cant help you have to wait for call centre to help from options menu...</p> <p> </p> <p>There is no e-mail address as to where i can ask for assistance regarding this matter.</p> <p> </p> <p>HOSMED - please be advised that im will be leaving soon and cancelling my cover with you, since day1 only had problems, and from what i gather from helopeter, so does the rest of the country...</p>

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Replies (2)
Hosmed Medical Scheme
Hosmed Medical Scheme 's reply02 May 2017, 15:13
Official

Thank you for your valuable comment.

Our CRM team will contact you shortly to obtain the necessary information to investigate the matter.

Kind regards

Hosmed - Care for Life

Hosmed Medical Scheme
Hosmed Medical Scheme 's reply03 May 2017, 14:55
Official

Good day Mr Shaun van der Westhuizen

As discussed via email your query has now been resolved. Thank you for allowing us this opportunity to restore our relationship with you, as we value you as our client.

Should you have any additional enquiries, please do not hesitate to contact our Callcentre on ***or via e-mail: ***.

Kind regards

Hosmed - Care for Life