BAD CLIENT SERVICE

I log a complain 31.1.2019, uncounted email and telephone call - 28 days later - still no response. I have been making promises that his will be sorted out - a dispute was log yesterday after all these days - information was given which not true. A mistake made on Hosmed side and now nobody would take responsibility. One reviewed said, Hosmed does not like their clients, I think that is spot on and we are the one paying their salaries - I am highly disappointed how this query is handled