0 Customer Service

I have been trying to get my condition registered as a PMB with Hosmed. I do not get a call or an email from them with the desired information - This after sending 5 or 6 emails - I keep getting the MAC with the wrong information - I have now received the wrong MAC 4 times in a row. Please can a COMPETENT person call or email me to register my condition as a pmb - I also spoke to Martha in Disease Management who told me that my condition does not qualify as a PMB - I have to laugh at this, because according to the Medcial Aid Council Aortic and Mitral valve stenosis falls under a prescribed minimum benefit. I was also not even asked security questions - this is a major infringement of the POPI act !!!