Horizon Medical Scheme Customer Service

On 21 June 2019 I sent a prescription to the chronic medications department because I was struggling with the online application. A few days later I sent my mail again this time to two other email addresses. Since then, my request has been sent from pillar to post with no one being able to tell me what is going on. My husband called today and he was told there is information required, which we would not have know about since NO ONE ASKED FOR IT.

If anyone is interested in helping me, please call me on ***