LB
Lauren B
1 reviews | Active since Jun 2019
24 Jun 2019, 15:51
Disappointed Ex-Customer
Hoppity Apparel was one of my favorite brands to wear, well that was until you decided that your regular customers just weren't doing it for you anymore. Now that Hoppity became a supplier for big companies, your quality of services and attitudes changed.
Your attention to detail isn't what it used to be. There has been several complaints from my friends as well. My friend and I bought the same item and mine was made of a different material than hers. The other issue is where customers are encouraged to cancel orders when the items are faulty.
I hope this review will bring a positive change.
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Replies (1)Hoppity Apparel's replyOfficial
25 Jun 2019, 12:20Good day Lauren,
Thank you for your feedback, as you know and mentioned in your review we always encourage clients to cancel their orders if they are unhappy with the product due to us placing a very high regard on client satisfaction. You are most welcome to contact us for a full refund.
Thank you for your feedback, as you know and mentioned in your review we always encourage clients to cancel their orders if they are unhappy with the product due to us placing a very high regard on client satisfaction. You are most welcome to contact us for a full refund.
Hoppity Apparel's reply25 Jun 2019, 12:20
Official
Good day Lauren,
Thank you for your feedback, as you know and mentioned in your review we always encourage clients to cancel their orders if they are unhappy with the product due to us placing a very high regard on client satisfaction. You are most welcome to contact us for a full refund.
Thank you for your feedback, as you know and mentioned in your review we always encourage clients to cancel their orders if they are unhappy with the product due to us placing a very high regard on client satisfaction. You are most welcome to contact us for a full refund.
