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andre.johan.gerber andre.johan.gerber

1 reviews | Active since Jan 2017

27 Jun 2024, 11:11

Not a good buy

Got a Honor x6a about a month ago. Activated and registered it on the Honor app. Phone dropped and the screen broke a week ago, on the app, it showed that I have a screen replacement Warranty until December 2024, so I followed the instructions and did a "postal repair" as it states that it has free collection, free spares and free delivery, I just have to pay for the labour. Forward a few days later, phone is sitting at the repair center, and I get an invoice for everything, this comes to almost 70% of the phone price. I contact the repair center and they inform me that there is no warranty, I contact Honor and they tell me that they can't help, I have to contact Takealot, as there is nothing they can do.

I am now sitting with my phone in a different province, with a bill the size of a new phone just to get my phone back.

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