1 reviews | Active since Mar 2025
DISGUSTING POST PURCHASE SERVICE UTTERLY DISGUSTING.
This has got to be the absolute WORST EXPERIENCE I'VE EVER HAD DEALING WITH A CELLPHONE BRAND. 2 brand new X9c phones were purchased. Upon purchasing we had to claim gifts that came with them. It has been such a disgusting process of NO FEEDBACK CONSTANTLY Escalating and STILL NO FEEDBACK. I'VE HAD TO CALL CONSTANTLY AND WASTE MY DAMN TIME. THEREAFTER THEY SEND THE PACKAGES FOR BOTH PHONES AND THE COURIER REFUSES TO HAND IT OVER BECAUSE THEY DON'T ACCEPT A DRIVERS LICENSE, THE DRIVER LEAVES WITH BOTH PACKAGES. ONCE AGAIN I MUST CALL AND QUERY AND AND CALL SOME MORE. ONE PACKAGE IS SET FOR DELIVERY AND THE OTHER MUST GO BACK TO HONOR!!!!!
FOR WHAT??!!!! HONOR CANNOT ANSWER AND NEITHER CAN THE COURIER. NOW I'M BACK TO FIGHTING SOME MORE FOR THE PACKAGE THAT WAS NEVER EVER DELIVERED.!!!!! IF THIS IS WHAT DEALING WITH HONOR IS LIKE. THEY CAN REALLY COME FETCH THEIR DAMN PHONE AND I'LL GO TO ANOTHER BRAND.
