No Customer Service

My vehicle went for an annual service in February 2020. Jade took it upon herself to make alterations to my service book. She was also rude and unprofessional. The matter was reported to Keroven Pillay who promised to duplicate my book and compensate me. 6 months later, after following up with Keroven periodically, a book was finally delivered to me. The promised compensation has been long forgotten and it is not a complete book and Honda is apathetic about it. I have been a loyal customer for over a decade and I am extremely disappointed. My service book has been tarnished and I have been kept waiting only to be met with more frustration.