AB
Anita B

1 reviews | Active since Jun 2015

26 Jun 2015, 14:59

SHOCKING HONDA WARRANTY SERVICE!!

I purchased a new Honda Jazz in Feb 2013. I included a maintenance plan in the purchase. The car is now 2 years old and has 25236km on the clock. <br> <br> It recently became increasingly difficult to change gears and I took the car in for a check-up at Honda. Turns out the clutch assembly has been worn down severely and needs to be repaired - very unusual damage for such a new car. Naively I thought that Honda would cover this repair as part of their warranty, or that at least the maintenance plan would cover the repair, this is after all why we bought new and included a maintenance package. <br> <br> To my shock I have now learned that neither the Honda warranty or the maintenance plan will cover any part of the cost of the repair. Note that this kind of wear damage takes time to happen, and the car had been given an all clear after each Honda workshop service. <br> <br> I now have no choice but to pay for the repairs which can only be done at a Honda dealer at their price, otherwise I lose any cover left on the warranty and maintenance plan and my car devalues.<br> <br> As a consumer i have lost all trust in Honda as a brand. I would not recommend buying a Honda car to anyone!

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