Shocking assistance from Honda South Africa

Honda have a full code of conduct for the consumer but are quite happy to quote policy and not assist the client with a refund on part issue. They take your money and offer no refund when the part originally said is faulty, is not correct. I am very disappointed at the lack of management in this company who refuse to respond to my email queries. I now have a part that is not faulty and the branch that diagnosed the fault will not take accountability for this refund.

Shocking customer assistance by the help desk and total disregard for the consumer protection act in this country.

Disgusting and shameful behavior.