Poor service and ***** Leather Seats

<p>I have bought 4 cars in the past 8 years. A Toyota, Renault and Mercedes Benz. They were all brilliant. Honda has been the worst. I went in and looked at the CRV Comfortline and the Elegance. The elegance appealed because of the leather seats but I liked the Comfortline special price. The salesman volunteered that no they can put in leather seats for me in the Comfortline. He failed to mention that it is not a company fitted option. I assumed it is an option on the Comfortline. I paid R10 000 for the leather seats.</p> <p> </p> <p>On picking the car up on the 30/10/2016 the leather seats were in but later after left I noticed the workmanship was awful. There were large gaps and the armrest was skew and frumpy. I took it back the following day and the salesman said he would make arrangements.</p> <p> </p> <p>On Monday to my surprise the leather company place calls me and makes direct arrangements with me to view the problem. I drove to lenasia about 30km away to a ***** garage. I was shocked!!!!! This is the company Honda used to put in leather seats?!!!! I would not even trust them to put fabric on my sofa never mind my car.</p> <p> </p> <p>Then the salesman said that the leather company should come directly to me to collect the car. I politely refused and told him that Honda must be involved in the picking up of this car. I dropped it at Honda. The leather company people drove my car to their garage. They adjusted the seats that looked better but the seats were not dropping because they closed the gap completey. These so said leather experts have no cooking clue how to fix these seats. So they were not correctly fixed. </p> <p> </p> <p>Then the automotive handle and mechanism to drop the seats was broken!!!!!! They came again to fetch the car the following day. In totality I had the car with me for less than 5 days and for Four days this car was being fixed. I don't want a car that was messed up by the people Honda hired to put in leather seats.</p> <p> </p> <p>I contacted the Honda Head Office and they told me there is nothing they can do to help me. It is not their problem as it is not a factory fitted item. All they did was send an email to the dealership to reprimand them and that is it.</p> <p> </p> <p>I have no guarantee that I will have repeated problems with it and be inconvenienced further. Today the 08/10/2016, 1 week later, I am taking the car back and the manager is blaming me for wanting to put in the leather seats in. He says to me, "was it not you who wanted the leather seats put in?" He says it is my fault because I wanted the seats fixed after they did a horrible job!!!! He is literally saying I got excellent service from them. He sees nothing wrong with the treatment and inconvenience I received from them. He is standing by their ***** leather company. He is happy to send me home with a damaged brand new car. He just says you have a warranty and we can continue to fix it for you as many times as it gives you problems. He even says to me," is it not fixed?" Almost as to say to me- be happy with that and take your car. </p> <p> </p> <p>Shew I have never received such horrible treatment. Honda has such horrible service. I will never ever recommend anyone to buy from Honda the glen. If you do.... Don't trust them to put in accessories and extras for you. Their outsourced companies are *****.</p> <p> </p> <p>You are not valued as a customer. All they value is your money after they have it , they will turn on you. I am sticking with my Metcedes Benz from now on where they treat you like a queen!!!!!</p>