NEW HONDA BRV- rust and brake issues and its not even 2 years old!

Good Day I just want to express my absolute disappointment in my experience purchasing a brand new Honda BRV and the service levels thereafter.

I have wanted to purchase this "car of my dreams" since I saw the mobilio version. We are a family of 6 so this was perfect for us.

On 29th Oct 2019 we went to fetch the vehicle from the dealer. We had to go back for the license disk but that was no train smash as we are normally in that area.

Sadly this car turned from the car of my dreams to the car of nightmares.

May 2021 - Discovered Rust at the back of the car. 1 year and 7 months later (not even 2 years old)

Nov 2021 - Breaks making a noise and drivers side window mechanism not working ( 2years old )

I have taken it to the MerKor Motors t/a Honda Claremont a few times (including services), first they said they couldn't help, then they took it in and fixed the brakes only to discover it was still making a noise.

Today (24th Jan 2021) they dropped the vehicle and said they had to chisel/ cut something away from the drum of the brakes. I don't understand the full details but it sounds like a hack to make the noise stop. Hoping this does not cause any future issues. (both on the car and safety wise)

Sadly the driver's side window still doesn't work . and I will have to go another day without a car so that they can re-look at it again! As a mother that needs to pick up 4 kids at different times from school this is seriously inconvenient as I do not have another vehicle to use.

Is this really the experience Honda is offering?? Why can't this be sorted correctly the first time round??

I honestly thought that if I bought a brand new car that it won't have so many issues. I bought used cars before (Chevrolet, Toyota and Ford) and on those cars I had less issues than with this NEW honda.

Honda - Experience the Journey - Clearly not the journey that i had experienced!