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vaughan.bradshaw vaughan.bradshaw

1 reviews | Active since May 2016

06 Dec 2018, 11:19

Maintenance item cover

Honda Centurion are great. Honda maintenance not so much. The CRV went in for a couple repairs, one being heavy in fuel and the other gearbox changing. The airfilter was found to be quite blocked and this at 20000km. Now neither warranty nor maintenance cover the item because it is not at service time? So what use is the maintenance plan? The car drives only roads and highways. So by you not honouring the maintenance plan and putting back a clogged airfilter results in either a mechanical or fuel failure in future. How is that rational. Nowhere in the owners manual does it say that you shouldnt drive the car daily, driving the car daily means the air filter takes in contamination from air. Anyway, you have the recording and the vehicle details. Lets see what fails first, engine or gearbox. As a repair, the item should be warranted or the vehicle parameters for changing the item are not correct.

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vaughan.bradshaw vaughan.bradshaw's update08 Dec 2018, 09:41
Reviewer Update
It's so nice to see that with the number of Honda cars on the road, a concern is addressed. The response from the maintenance department is "the filters are not due". So my assumption would be that as the vehicle was booked in for repair and not service, the vehicle cannot be maintained to standard due to service parameters of items? Is this the reason for the 5 year 200000km warranty? Failed service items leading to failed mechanical components? What I don't grasp is surely a maintenance plan covers more than a service plan? The vehicle has had its service at 15000km. The design of the air filter is that it has a coating to cause adherence of particle contamination, so if the vehicle is used daily then surely the items should fall to maintenance? On a CRV there is harsh gear change, surging, hard start, and low performace. These seem to be linked to air intake, so is it a common problem?