Honda SA excellent customer service

My 2015 Honda Jazz's driver's side floor mat tore form its clips,When I checked with CMH Honda Menlyn I was told that I would have to buy all four mats for approximately R800 even though I only needed the one. I approached Honda SA on Monday 7 October because I believed this is an unfair consumer practice. On Tuesday 8 October case manager Paul Strydom at Honda SA responded that they were investigating the matter. Less than two hours later he notified me that CMH Honda Menlyn would sell me just the one floor mat I needed. On Tuesday afternoon I went there and not only was the mat ready but I was told that I didn't have to pay anything! That is excellent customer service and has further cemented my loyalty towards the brand! I own my fourth Honda (3 cars and one motor cycle) and I believe they are the best built and most reliable cars in the world. Thank you Honda SA and CMH Honda Menlyn!