Honda Midrand - False Advertising

I have been supporting Honda Midrand since 2007 when I bought my car there. I have all services and repairs done there over the years.

In December however they advertised discounts on their motor vehicle services but when I had my vehicle serviced there and enquired about the services, I was told that they do not apply. The person I spoke to waffled and deflected each time I enquired about the specials. He only made reference to the one service which did not apply.

The other thing they did which caused some confusion for me was charging a very high labour rate per hour. His reasoning for this was that there was "intensive labour" involved. If you're charging a rate per hour, why should the intensity of the labour be a contributing factor to the rate when surely a "labour intensive" service will take more time anyway?

The one thing Honda has become noteable for in the market is inflating their costs whenever they can get away with it.