Honda Jazz CVT Shudder Problems, Known problem Internationally

<p> </p> <p>Hi All, I have a 2007 Honda Jazz 1.5 V-Tec with a CVT transmission, since I bought it second hand privately the car started giving us a shudder problem around 75000km , which at the time was still under warranty, however Honda just replaced the CVT fluid and the problem temporarily goes away, since then I have contacted Honda South Africa Customer service call centre and had Emily Bormann take my case, long story short, she has been named a few times on Hello Peter, with poor customer service yet her reporting manager still supports. After numerous emails and calls to her office, as she does not return messages to call, and is always in meetings, I had to obtain all service history records from the Honda dealerships including that prior to me having purchased the car, as she could not, after a number of Honda dealerships mention the CVT fluid must be changed every 40000km, and I pointed out that Honda during the services at Honda was not done, she retracted and said according to the warranties department it was 8years or 120000km, So when I took it to Honda why did they not investigate further , only now it's been said that it could be a faulty starter clutch, which Honda Centurion Manager Theunis contacted me a week later indicating Honda was prepared to replace the starter clutch and the CVT fluid and that I must just pay for the labour cost which amounts to R5500. After a follow-up with that manager and Emily they then retracted that offer, on the basis the vehicle was taken to an RMI dealership after the fact and around 90000km, whereby Bosh Service centre indicated the shudder was still there, even after Honda replaced the fluid at 75000km , yet Honda will has distance themselves from this, This is a worldwide known issue. I will never advise anyone to buy a Honda, as there after service is pathetic and disgusting. Also not forgetting the fact that Honda does not respond to any of these complaints on Hello Peter .Even after telling Emily' manager she would be losing much more customers as Honda has been a brand of choice in our family for 3 decades, she could not care less. Below are a few links </p> <p> </p> <p>https://hondakarma.com/threads/warranty-extension-jazz-cvt-judder-when-starting.10763/live</p> <p>https://www.hellopeter.com/honda-south-africa/reviews/never-buy-a-honda-no-service- ********** </p> <p>https://www.hellopeter.com/honda-south-africa/complaints/cut-front-left-carpet- ********** </p> <p>http://ww2.justanswer.com/uploads/thebesthonda/***_drive_belt_tsb_cvt_transmission.pdf</p>