JL
Jean L

1 reviews | Active since Apr 2018

11 Apr 2018, 15:43

Honda crv

Absolute poor service from Honda Northcliff and Honda Sa. Bought a new CRV from Honda Northcliff in October 2017 and on the next day found that the radio reception was poor. Took it back and they repaired it. When I got home I found that the aircon control was sitting skew and there was a rattle in roof. Took it back again. When I got it back the radio wasn't communicating with the dashboard and dirty marks on roof lining. Back again. Got it back. Ratlle still there. On cleaning it in December I saw that the Roof lining was hanging loose and was wavey in the front. Took it to Honda in Cape Town and wrote a letter to Honda SA. Honda Sa said I should leave the car with Honda to check. I had to rent a car. Honda Cape Town told me that that they would send the roof lining for repair which I refused. I bought a new car which they damaged. I told them that I want a new roof lining. I phoned Honda Sa and mailed them. Sean from Honda SA eventually told me in the middle of February that they have ordered me a new roof lining. I was called today by Honda Tygerberg and told that the Roof lining wasn't ordered and that they would only repair it. What am I to do. I bought a very expensive brand new car and they want to "fix" it.

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