HIGHLY DISGUSTED, WORST CUSTOMER SERVICE

I bought my first vehicle from Honda Midrand on 28 Mar '14. Before driving off the floor my eye caught a mark just above my driver door - it looks like the paint was slightly brushed off, therefore being lighter than the color of the rest of the car. Yogi Naidoo, the sales executive at the time, immediately apologized and promised that he will give me a free tin of touch up paint which will be ready when I collect my spare key. After I, as the client, followed up with numerous phone calls & emails with no response they have not supp**** me with the touch up paint as promised. In the 3rd week of Feb '15 when taking my car for its 1 year service I once again followed up on the touch up paint. Yogi, who has now been promoted to sales manager, said that he will have it ready when I collect my vehicle in the afternoon. Upon collection he explained that they don't have stock and that Luzako (sales executive) will phone me on Monday confirming when I will receive it. It has now been a year that I have waited, requested & complained about something that Honda Midrand has promised to me. I am highly disgusted in their customer service level and wouldn't recommend their services to anyone!!