Feeling ******

To whom it may concern

I would like to bring your attention to an unsatisfactory experience I have been having with my brand new Honda HRV.

For the past month the steering wheel has been locking and it is very difficult to unlock as the car is basically dead, when trying to unlock the steering wheel. At first we thought it was the key battery which we change twice in the space of a month.

This morning I get into the car and try and start it and it was completely DEAD, taking into account that this car is not even 2 years old, in any case my husband came to fetch the car to take it to Honda. All to be told that the car battery has 23% left on it. What ******* is this, the car is not even 2 years old and already we having battery problems.

This is unacceptable, I refuse to believe that a brand new car under 2 years old needs a battery change already. These are suppose to be strong cars. This is now setting us back by almost R5000.00

We feel so ****** from our purchase that we DONT want the car anymore and it is very sad as we love the brand. To top it all off my husband is sure he asked for a maintenance and service plan, where we hear today that we only have a service plan on the car - I mean don't dealers check their contract thoroughly before processing? I think all they worry about it the sale and ***** the client and what the client wants.

Something needs to be done about this as we as customers feel very ****** by our purchase

A response on a way forward will be appreciated