WH
Wiehan H

1 reviews | Active since May 2014

31 Jul 2015, 09:39

BRAND NEW CAR BROKEN / NO REPLACEMENT CAR

Bought my first car, a 2015 Honda Ballade, brand new to avoid hiccups that second hand cars might bring with them. Now, barely 2500km and two months on the clock, the ABS hydraulic pump has already broken. After three time consuming diagnostics, the correct part has been ordered on a backorder of three weeks, and until that time, Honda Hatfield has convinced Honda South Africa that the car is completely fine and only warning lights will show until the part is replaced. With this, Honda has refused to supply me with a safe car in the meantime, with another two weeks to wait for the part.<br> I am not willing to drive a car with faulty brake parts, why should I be forced to take such risks when I just purchased a brand new car??<br> Now, I cannot afford to sell the car back to the dealer or buy another one because I bought it new, I would lose way too much. I'm being forced to just sit through this and wait for the car to break again.<br> I am shocked at the lack of help from Honda and would strongly suggest anyone to think twice before buying one if this is the level of service to be expected when purchasing a brand new car.<br>

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