1 reviews | Active since Oct 2015
Appalling Service
I purchased a brand new Honda CR-V from Honda Umhlanga on the 14th August 2015. I had to call the dealership a few minutes after driving it off the showroom floor as the car had a noise in the back left hand side wheel arch. When i took it back the technician brushed it off saying it was road noise. After a number of emails to them and them taking 11 days to respond to an email sent because the sales person was on leave and didnt have out of office or someone checking her mails and taking my car back to Honda they acknowledged that there was a fault but didn't know what it was. They requested I bring my car in with petrol and leave it with them so they can sort it out. I was promised a courtesy car and then had to fight to get one. The one that they gave me had to be repaired before I could have it and then they delivered it to me without any fuel and on reserve. <br> <br> My car has been with them for 3 days already and still there is no end in sight. I have had 1 phone call in 3 days to say they are still busy tweaking my car and the will get back to me <br> <br> If this is the kind of service I can expect from Honda, I think I am better off trading my brand new car in now.
