Abuse of customer vehicle

My vehicle was booked in at Honda The Glen on Tuesday the 10th of November 2015, the car was handed over to Angeline at 8:00am.I requested the brakes to be inspected, the number plate rattle and the engine bay needed to be cleaned, as when I purchased the vehicle it was not cleaned.I tracked the vehicle a while later to make sure that all was in order, only to find that the vehicle had been driven around to a shopping complex as well as a residential area. The trips that had been made all exceeded the speed limits, to make matters worse when the destination was reached there was a 15 minute break before the vehicle moved again.<br> I would like to be advised what were these trips for and why were there intervals if it was not personal errands? I have tried from 12:00 to contact a manager to take this further, but none of the managers were available. I am still awaiting one of them to contact me. Later on, upon inspection of the car before collecting it from Honda I noticed a scratch on the driver side door handle, which had not been there prior<br> to the car being dropped off at Honda, Service Advisor Angeline walked around the entire car to note anything amiss before booking in the car.