1 reviews | Active since Sept 2012
2 Months for a service
On the 7th of January 2015 I dropped my bike off for a service at Honda wing riverside, knowing that they would be busy in early Jan, I did not call till 10 days later, I was then informed that there was a gear missing on the oil pump and they would have to order the part, so it took the around ten days to look at my bike.<br> Nearly a month goes by when I received a call from them, apparently now the oil pump is faulty and they need to order more parts... my total bill will come to around 9k and they need a deposit before parts are ordered ( my dismantled bike is worth more than 9k, I am not running away.)<br> On the 6th of March 2015,TWO MONTHS later, they receive the last of the parts, I assume as my bike has been in the workshop longer than most bikes it would be on top of the action list? Another week has gone by and still no communication from Honda wing riverside.<br> The service level is really poor and I will not be taking my bike back there, it took them approximately 1 month to receive parts for my bike, this I understand is poor planning from Honda and not the riverside dealership, but my bike has been standing at the dealership for 1 month, 9 weeks, this is unacceptable!!!!
