Honda Centurion/ Honda SA BAD customer service.

I will never advise anyone to service their vehicles/motorcycles at this dealership ever.

My motorcycle has been with Honda Centurion since April 2019, parts went missing and appeared again, when ever it was for them to order parts they used any excuse possible. They have no knowledge of repairing a motorcycle as parts are replaced yet the bike just becomes worse. They left spark plugs loose which caused miss firing and they fitted the clutch plates the incorrect way which caused the clutch to slip. they also changed the wiring of the quick shifter, which they were not supposed to do and now caused a new issue of the bike jerking which their workshop manager Theunis Botha blames it on the quick shifter and the exhaust, yet these parts have been on the bike for more than two years before they worked on it. i have proof where the mechanic (Ricky van der Merwe) has changed the wiring of the quick shifter but they still refuse to repair what they have damaged. Theunis Botha has no idea how to do his job as when he speaks to a customer properly as he is very arrogant and he cannot resolve issues nor does he know what is going on in his workshop. Theunis cannot even provide feedback to a customer he expects the clients to call him and attempt to get any feedback from your vehicle.

Honda Centurion was paid R16K before they would proceed working on the bike, once they had received my payment Theunis said i should rather take it to a private guy to be repaired.

Honda SA has no interest in intervening and i certainly don't know what their role is with customer service, all they say is the matter is in Honda Centurions hands. Honda SA only seems to be the middle man/messanger. The manager Anton at Honda SA refuses to call me after i requested him to call me back regarding a report that he had made and sent to me which i didn't agree with the report outcome. When having meetings at Honda Centurion regarding my motorcycle, Anton told me i must go drink free coffee as he does not want me part of the meeting. Anton is also arrogant and has attitude towards a customer.