Honda not honouring warranty on brand new car

I buy a car from Honda Cape Town , brand new. In the first month I complained about the wipers , not wiping properly , very blur. I took it in 3 times for that , still not sorted out. every time some excuse, waiting for the sales person , now he left , now there is a new dealer principal etc. etc. now they finally tell me I must pay to replace it. I said how can I pay for it , when it was not working from the time I bought the car. still waiting for them to resolve and call me back. Is this the service we get from you guys.