Bad Customer Service

On Thursday evening 17 Dec I noticed my headlight globe had blown. The following day I was leaving for the coast. I quickly went to Honda Menlyn at 07:00 to get a new globe and have it fitted. On arrival. I was informed that I should buy one from parts and then have it fitted. Went to parts and they were closed. Went back to the service department again only to be informed that they only open at 8:00. I explain again that I was going on holiday and urgently needed the globe replacing. Was then sent back to parts. The person was inside the office and then only opened the shutter at 07:30. Only to be informed that they don't have stock of the globes. I can wait until the afternoon however?! Being the holiday season one would think globes is an item that is well stocked. To assist motorists and ones coming for a quick check. Honda Menlyn will not see my business again. I have been a loyal Honda customer for close of 8 years. It is motor companies that are prepared to assist in urgent times that stand out in this current time. Those who are willing to go the extra mile. I have now had no other option but to undertake an over 800 km trip with only one headlight.