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Sandra S

1 reviews | Active since Sept 2014

02 May 2023, 15:54

Zero Communication

I would give zero stars if I could. Have been trying to get hold of Homzy since last week. They don't bother to reply to emails and whoever is managing their WhatsApp number is online but refuses to answer the phone or respond to messages. I cannot find out about the status of my order as I cannot get hold of anyone. Service is shocking. Will never use them again. Whoever is considering using them please think again because the frustration is not worth it.

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Replies (1)
Homzy
Homzy's reply01 Jul 2023, 13:17
Official
 We sincerely apologize for the experience you encountered with us. We have since improved and hired more customer service consultants to be able to deal with the number of calls and enquires coming in daily. We hope you consider us again.