NOTHING IS WORTH WHAT THIS COMPANY PUTS YOU THROUGH

Order Number #4548 - Ordering from Homzy is the worst experience I have ever had - BRAIS YOURSELF, be patient, pretend that you ordered something from the City council of Johannesburg, who I actually now think has better service than Homzy. I contacted them on Friday the 1st of December 2023 to ensure that the couch I saw online was still available. They confirmed that they have this couch instore and further confirmed that they will be in a position to deliver on Saturday the 2nd of December 2023. They wasted my time over an entire weekend, having me watching my phone every 2 minutes at my dad's 60th Birthday party, and then the same on the Sunday. BUT the BEST part was when I phoned on Monday, and they did not even know that I had still not received my order AND THE EVEN better part is that they still can't even up to today get hold of the driver to find out when he will be delivering my couch. SO either the driver has been driving from Johannesburg to Randburg for 5 days OR their driver has gone missing with the couch. Is this not considered theft? I paid for an item, was promised delivery 5 days ago and the only answer I can get when I phone is that they are still trying to get hold of the driver.... at what point is enough just enough ???