NH
Nadia H
1 reviews | Active since Mar 2025
06 Mar 2025, 09:17
Empty promises, lies , most unprofessional by far !
I purchase furniture to a large amount for our home, ,almost 6 months and we are still being messed around. Constant lies , empty promises they waiting for their supplier, they will be delivering in 2 days and 6 months down we sitting with the same problem. When confronted , they or rather this individual becomes arrogant , continues to lie . They NEVER ANSWER THE PHONE OR ETURN MESSAGES. It is so sad that people advertise falsely and innocent people are using their hard earned monies to thanking that they will receive their furniture, making it their pride in their homes. Many reviews are been put up regarding this company , something needs to be done . People CANNOT BE TAKEN FOR IDIOTS BY THIS COMPANY !
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Homzy's replyOfficial
07 Mar 2025, 14:50Hi Nadia,
First and foremost, we sincerely apologize for the frustration and inconvenience you have experienced with our services. We completely understand your disappointment, especially considering your significant investment in your home and the extended delays you've faced.The situation you described is not acceptable, and we deeply regret that you’ve had to deal with such poor communication and unprofessionalism. We recognize that your time and hard-earned money are valuable, and it’s upsetting to know we’ve failed to meet your expectations.Please know that your feedback is being taken seriously, and we are actively investigating the issues you’ve raised. We are working with our team to improve our communication processes, better manage deliveries, and ensure that no customer is treated in the way you were. We also sincerely regret that the service you've received has caused you distress.If you are still waiting on an outstanding delivery or if there’s anything else we can do to rectify this situation, please get in touch with us directly. We will ensure your concerns are addressed as a priority and work towards finding a solution for you as quickly as possible.We appreciate you bringing this to our attention, and we are committed to making things right.Kind regards,
First and foremost, we sincerely apologize for the frustration and inconvenience you have experienced with our services. We completely understand your disappointment, especially considering your significant investment in your home and the extended delays you've faced.The situation you described is not acceptable, and we deeply regret that you’ve had to deal with such poor communication and unprofessionalism. We recognize that your time and hard-earned money are valuable, and it’s upsetting to know we’ve failed to meet your expectations.Please know that your feedback is being taken seriously, and we are actively investigating the issues you’ve raised. We are working with our team to improve our communication processes, better manage deliveries, and ensure that no customer is treated in the way you were. We also sincerely regret that the service you've received has caused you distress.If you are still waiting on an outstanding delivery or if there’s anything else we can do to rectify this situation, please get in touch with us directly. We will ensure your concerns are addressed as a priority and work towards finding a solution for you as quickly as possible.We appreciate you bringing this to our attention, and we are committed to making things right.Kind regards,
Homzy's reply07 Mar 2025, 14:50
Official
Hi Nadia,
First and foremost, we sincerely apologize for the frustration and inconvenience you have experienced with our services. We completely understand your disappointment, especially considering your significant investment in your home and the extended delays you've faced.The situation you described is not acceptable, and we deeply regret that you’ve had to deal with such poor communication and unprofessionalism. We recognize that your time and hard-earned money are valuable, and it’s upsetting to know we’ve failed to meet your expectations.Please know that your feedback is being taken seriously, and we are actively investigating the issues you’ve raised. We are working with our team to improve our communication processes, better manage deliveries, and ensure that no customer is treated in the way you were. We also sincerely regret that the service you've received has caused you distress.If you are still waiting on an outstanding delivery or if there’s anything else we can do to rectify this situation, please get in touch with us directly. We will ensure your concerns are addressed as a priority and work towards finding a solution for you as quickly as possible.We appreciate you bringing this to our attention, and we are committed to making things right.Kind regards,
First and foremost, we sincerely apologize for the frustration and inconvenience you have experienced with our services. We completely understand your disappointment, especially considering your significant investment in your home and the extended delays you've faced.The situation you described is not acceptable, and we deeply regret that you’ve had to deal with such poor communication and unprofessionalism. We recognize that your time and hard-earned money are valuable, and it’s upsetting to know we’ve failed to meet your expectations.Please know that your feedback is being taken seriously, and we are actively investigating the issues you’ve raised. We are working with our team to improve our communication processes, better manage deliveries, and ensure that no customer is treated in the way you were. We also sincerely regret that the service you've received has caused you distress.If you are still waiting on an outstanding delivery or if there’s anything else we can do to rectify this situation, please get in touch with us directly. We will ensure your concerns are addressed as a priority and work towards finding a solution for you as quickly as possible.We appreciate you bringing this to our attention, and we are committed to making things right.Kind regards,