Homely Letting appears to be a ****! Don't give them your money.

This business appears to be a **** operator purporting to be a tour operator / booking website agent. The salesman called from a country in Europe and seems at first to have a fairly professional service to offer. The salesman Philip called frequently with a sales pitch saying that he has 3 sets of guests who definitely want to make a booking at my establishment. He said he would refund my money if I did not receive any bookings within the first few months. He insisted I make a transfer while he was on the line, of the annual fee amount for my establishment being advertised on the Homely Letting website. I felt pressured and against my better judgement succumbed to the sales pitch because he led me on a tour through their website which looked very professional. He was unfortunately a ******. I have on numerous occasions asked for support for questions I have on how to do certain things to get my establishment's information as I want it on the site but he does not respond to my questions. Neither does he respond to my request to be paid back my fees as he promised if I have had no bookings.

Here are excerpts of queries I have sent to Philip which he has not responded to: I NEED SUPPORT FROM SOMEONE WHO SPEAKS GOOD ENGLISH AND CAN CALL ME REGARDING RATES problems experienced: Problem 2. It does not allow for different rates on Weekend nights and Midweek nights. Problem 3. I am not sure if you can link to my channel manager NightsBridge for their rates and / or to make bookings. Question 4. Are the rates I enter to be in Euros or Rands? I entered Euros. COMMENT: Calendar block out dates is very difficult to work with because the list of what I have blocked keeps covering over the calendar. 1. I logged into my property – inquiries – and saw that I had an inquiry from *** but never received an email from you alerting me to this inquiry! It is unclear how I can handle an inquiry. 1. Why did I not get an email from your company to *** alerting me to this inquiry? 2. I need a support call to help me through the process as I have not worked on your website before. I need to know the process of how I can respond to this guest to take it through to a booking on your site.

3. I also need support to ask why my profile photo on my account details won’t upload?

When I try to book at my lodge on a date I know is open it says OOPS Properties are booked. I cannot even find my lodge listed on your homely letting site – I looked at all properties in South Africa as a potential guest wanting to make a booking. My lodge is not appearing. KINDLY EXPLAIN WHY AND CALL ME ASAP OR I AM GOING TO SPLASH THIS ACROSS ALL PUBLIC MEDIA INCLUDING HELLO PETER< FACEBOOK ETC> I am totally shocked!!! Are you a **** OPERATOR??

Homely Letting's support email address does not work. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

*** host aspmx.l.google.com [108.177.15.26] SMTP error from remote mail server after RCPT TO:<***>: 550-5.1.1 The email account that you tried to reach does not exist. Please try 550-5.1.1 double-checking the recipient's email address for typos or 550-5.1.1 unnecessary spaces. Learn more at 550 5.1.1 https://support.google.com/mail/?p=NoSuchUser p17si***wmc.105 - gsmtp

Could you please call me tomorrow afternoon between 2 pm – 5 pm South African time, Philip? I am giving you another opportunity to resolve this matter and show me you care. I was hoping someone could explain why I am having problems with your site and so on, and resolve all the matters I listed below. I will await your call.

etc etc…