You employ people with very bad attitudes

I'm not too sure why you train your staff to convey bad attitudes to your customers. I cannot believe the way this person by the name Linda handled my enquiry, she first started becoming rude to me deliberately without me having necessarily aggravated her attitude. All I was asking was more information pertaining to what she claims to have been showing on her system which is something that I did not agree with. She claims that my ITC in not yet updated and my account is still with Norman Bisset attorneys yet the account I settled in full. All I was now asking was to check if I can have a paid up letter from Home Choice for her to tell me that my account still shows as open and is not closed yet. Months ago I settled the account with Norman Bisset and would assume that Norman Bisset would have advised HomeChoice of such. This Linda woman or something had the nerve of advising me that \ mna andiyazi lento uthetha n***o