1 reviews | Active since Apr 2014
Wrongly Billed and Handed to Attorneys for Goods never received
<p>Good Day</p> <p>I ordered a Suffolk Fire Place heater from Home Choice which was delivered to me in July 2016. A few days later I noticed that the heater was faulty and I called Home Choice who advised me to send it back and promised to repay me the postage money which was R 268. I posted the two parcels at Stretford Post Office on the 27th July 2016. After I posted the heater, I bought a new one from another store. I received a call from Home Choice telling me that another heater was being sent to me. I told them that I didn’t need it as I already have a heater. They kept calling me requesting me to pay. I told them that I did not collect the heater as I indicated that I no longer needed it. They kept harassing me with phone calls two to three times a day everyday requesting me to pay and also sending me messages. I faxed the receipts from the Post Office, but they still insisted I pay. Now the matter has been handed to the lawyers who are harassing me about payment arrangements. I do not appreciate how this matter has been handled by Home Choice staff. Have this matter sorted ASAP!</p>
