LN
Lucas N

1 reviews | Active since Feb 2018

07 Feb 2018, 14:36

Wrongly accused of an account that i dont know about

In 2013 i was sent a letter of overdue account from home choice. I then responded through email that i do not have any account with home choice and i have never had one with them. I kept on receiving calls insisting that i should pay, of which i asked them to send an agreement of application of account as proof. They never sent me one, instead they asked for the following documents from me ; id copy with 3 signatures and affidavit and send them to ********** I did everything but still they denied receipt of the documents of which i had to drive to Randburg VVM offices and handed the documents to Sarah. After that i thought the matter was settled, this year on the 6th of february 2018 i received a call from some rude lady demanding settlement of home choice account which i do not have and i have never opened an account with them. I am sick and tired of this matter and i dont want my name to be dragged in the mud. Attached is all the documents that i sent to them trying to clear my name but they dont want to.

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Replies (1)
Homechoice
Homechoice's reply07 Feb 2018, 14:38
Official

Good Day Lucas Nkosi.

We acknowledge your posting, and would like to apologise for the inconvenience. Be assured that your posting is receiving urgent attention.

One of our staff members will be in contact with you shortly.

Regards

Lee-Ann

Customer Support Team