GJ
Gugu J

1 reviews | Active since Apr 2024

03 Apr 2024, 13:08

Wrongfully listing on ITC

They are bullies , I have paid them up and they have been listing my account with ITC as in arrears .

0
Replies (3)
Homechoice
Homechoice's reply03 Apr 2024, 13:18
Official
Hi Gugu,

We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.

We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.

Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.

Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.

Sincerely,Candice Rittels, on behalf of the Customer Support Team

Best regards,

GJ
Gugu J's update03 Apr 2024, 13:20
Reviewer Update
For 4 months you have been saying this!!!!!
Homechoice
Homechoice's reply04 Apr 2024, 13:35
Official
We hope this message finds you well.
We acknowledge receipt of your complaint and would like to express our sincere apologies for any inconvenience you may have experienced.

We've emailed you to discuss the matter further and address your concerns directly. However, it seems that our efforts to connect with you have been unsuccessful.

We genuinely value your feedback and are eager to resolve any issues you may have. To ensure we can assist you effectively, could you please provide us with an alternative contact number or a preferred time for us to reach you? Alternatively, if you prefer correspondence via email or another method, please let us know, and we'll be sure to accommodate your preferences.

Your satisfaction is our priority, and we remain committed to resolving this matter to your utmost satisfaction.
Thank you for your patience and cooperation. We look forward to hearing from you soon.
Best regards,
Candice

Best regards,