1 reviews | Active since Oct 2013
<p>Good day </p> <p> </p> <p>I have place an order with home choice I paid cash ,they sent the wrong stock that was carleen 14pc instead of Irene 14 pc Queen Deluxe Comforter Set ,The order was delivered on the 07/07/2017 my account number is ********** 78 , Parcel number PFS ********** 4 , WAS COLLECTED on the 19/07/2017 . I called on monday 31.07.2017 they said the order was return they will refund my account , today I called they gave me a refence that the order has not yet being return reference number ********** 9/ ********** 5</p> <p>I m REALLY waiting for my money because I PAID in cash R3261.51, why does it take so long.</p> <p>This was last time for me buying at home choice you guys you dont know what you doing , thank you so much for your bad service. no more i m going to buying at home choice. I thought it was a miskate the first time but now I know its was not.</p> <p> </p>
Dear Sir/Madam
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,
Dear Sir/Madam
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,
Good Day Sir/Madam
Thank you for raising your enquiry with us on the Hello Peter forum.
Please accept our sincere apologies for your unfortunate experience.
Kindly note that we are currently experiencing some technical difficulties and we are unable to view your personal details.
For us to successfully address your enquiry please provide us with your Identity number or HomeChoice account number. Kindly make sure that you select private reply when sending the details, as we are unable to view your contact number.
Kind Regards,
Customer Support Team
Best regards,
Good Day Sir/Madam
Thank you for raising your enquiry with us on the Hello Peter forum.
Please accept our sincere apologies for your unfortunate experience.
Kindly note that we are currently experiencing some technical difficulties and we are unable to view your personal details.
For us to successfully address your enquiry please provide us with your Identity number or HomeChoice account number. Kindly make sure that you select private reply when sending the details, as we are unable to view your contact number.
Kind Regards,
Customer Support Team
Best regards,
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